Shipping
Our standard service with Royal Mail/ Evri/ DPD is charged at £3.50 and has an estimate delivery time of 2-3 working days.
*All orders are shipped the next working day.
PUPCO are not liable for any delays in shipping times/ delivery times.
Important information
Before placing your order, please double-check that all shipping details are accurate. Pupco cannot be held responsible for any incorrect or missing shipping information entered at checkout, and we will not issue refunds under such circumstances.
Once your order has been marked as delivered by our courier service, pupco is no longer liable for any loss or theft of the item. It is important to ensure that the delivery location is a secure environment. If the item is lost or stolen after marked as delivered pupco are not liable.
If you do not consent to Parcels being left in a safe place we would recommend contacting Royal Mail/ Evri/ DPD to update your delivery preferences.
During the holidays/ Black Friday or busy season, packages may experience delays in delivery due to the capacity of local postal offices.